Your privacy is our priority. This document clearly explains how we collect, use, store, and protect your personal data when using the rojak88 platform.
Six core principles that underpin how Rojak88 manages and protects every member's personal data
All data transmitted between your device and rojak88 servers is protected with 256-bit SSL encryption — the same security standard used by leading Malaysian financial institutions.
Your personal data will not be sold, lent, or shared with third parties for marketing purposes without your explicit consent. This is Rojak88's absolute commitment.
Your data is stored on servers protected by multiple layers of security, with access restricted solely to staff who require the information to perform their duties.
You have the right to access, correct, and request deletion of your personal data at any time. Rojak88 provides a straightforward process for you to manage your own information.
Rojak88 fully complies with the Malaysia Personal Data Protection Act 2010 (PDPA). Our data management is audited regularly to ensure ongoing compliance with legal requirements.
You have full control over the marketing communications you receive. You can unsubscribe from any channel easily through your account settings at any time.
Rojak88 ("we", "our platform") respects the privacy of every individual who uses our online gaming platform at rojak88.pro. This Privacy Policy is written to clearly and transparently explain how we manage your personal data.
We operate in accordance with the requirements Malaysia Personal Data Protection Act 2010 (PDPA) and uphold internationally recognized data protection principles. Every data-related decision we make always prioritizes the interests and safety of our members.
This policy applies to all personal data collected through the Rojak88 website, mobile app, Live Chat communications, email, and any other channels we operate. By registering or continuing to use the Rojak88 platform, you acknowledge that you have read and understood this Privacy Policy.
If you have any questions regarding this policy or how we manage your data, please contact our Data Protection Officer (DPO) via the email address shown alongside.
We collect your personal data through several means depending on your interaction with our platform. The following are the categories of data we collect:
Data you provide directly:
Data collected automatically:
Note: We do not store credit or debit card information directly. All payment processing is handled by registered third-party payment providers that comply with PCI-DSS standards.
| Data Category | Specific Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, IC, date of birth | KYC & Age Verification |
| Contact Data | Email, phone | Communication & Security |
| Financial Data | Bank account, e-wallet | Deposit & withdrawal processing |
| Technical Data | IP, device, browser | Security & Fraud Detection |
| Usage Data | Games played, active time | Platform improvements |
Every piece of data we collect has a clear and legitimate purpose. We do not collect data for its own sake — each item serves a specific reason that directly benefits you as a member or enables us to operate the platform securely.
Your personal data is used for the following purposes:
We do not make any automated decisions that significantly affect you based solely on automated data processing without human intervention.
In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), we process your personal data on the following valid legal bases:
Rojak88 does not sell your personal data to any party under any circumstances. However, to effectively operate the platform, we share necessary data with a limited set of third-party categories:
All third parties we engage are required to sign a data protection agreement and comply with the security standards we set. They are not permitted to use your data for any purpose beyond what has been agreed.
We invest seriously in security infrastructure to ensure your data is always protected. The technical and organisational security measures we practise include:
While we take all reasonable precautions, no system can guarantee 100% security. In the event of a data breach that affects you, we will notify you within 72 hours of detecting the incident.
We retain your personal data only for as long as it is needed for the stated purposes or as required by law. Our principle is data minimisation — we do not store what is unnecessary.
| Data Types | Retention Period | Reason |
|---|---|---|
| Active account records | Throughout the active account period | Service management |
| Financial transaction records | 7 years after transaction | AML legal requirements |
| KYC Documents | 5 years after account termination | PDPA & AML Compliance |
| Support communication logs | 2 years | Dispute resolution |
| Marketing data | Until unsubscribed | Marketing consent |
| Technical & security logs | 90 days | Security incident investigation |
Once the specified retention period has elapsed, data will be securely deleted or anonymised in a manner that can no longer be linked back to you personally.
As a rojak88 member, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). We respect and facilitate the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days from the date of receipt.
If the data we hold is inaccurate or outdated, you have the right to request a correction. Most corrections can be made directly through your account settings.
You may request the deletion of your personal data. However, certain data may need to be retained for legal compliance purposes such as AML requirements.
You may object to the processing of your data for direct marketing purposes at any time. Objections will be processed immediately, no questions asked.
You have the right to receive your personal data in a machine-readable format to enable transfer to another service provider.
In certain circumstances, you may request that we restrict the processing of your data while a dispute regarding its accuracy or the purpose of processing is being resolved.
To exercise any of the above rights, please contact our Data Protection Officer at [email protected], stating the right you wish to exercise and your identifying information for verification.
The rojak88 platform uses cookies and similar tracking technologies to enhance your experience and ensure platform security. The following are the types of cookies we use:
| Cookie Types | Purpose | Status |
|---|---|---|
| Session Cookies | Maintaining your login status and active session | |
| Security Cookies | Detecting unauthorised access attempts and protecting your account | |
| Preference Cookies | Remembering your language preferences and display settings | |
| Analytics Cookies | Helping us understand how you interact with the platform | |
| Marketing Cookies | Showing promotions relevant to your interests |
You can manage your cookie preferences through your browser settings at any time. However, disabling essential cookies may affect certain platform functions, such as the ability to stay logged in.
Rojak88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to how we manage data.
When significant changes occur, we will:
Continued use of the rojak88 platform after the effective date of any changes constitutes acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before they take effect.
You may request a copy of any previous version of this Privacy Policy by contacting our support team. We maintain an archive of all versions for a minimum of 3 years.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, we encourage you to reach out to us through the appropriate channel.
For all inquiries related to privacy and data protection:
When contacting us regarding privacy, please include:
If you are not satisfied with how we handle your privacy-related requests, you have the right to lodge a complaint with the Malaysia Department of Personal Data Protection or the relevant regulatory body.
This Privacy Policy takes effect on 1 January 2026 and supersedes all previous versions. The Bahasa Melayu version is the official version that applies in all cases of interpretive dispute.
Join over 600,000 members who trust Rojak88 for a safe and secure gaming experience.